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FAQ's

  Can I get an email account through Web Buzz Inc myWebsite Builder?

Yes. As part of your package we supply you with 5 E-mail addresses so that you can correspond professionally with your customers, prospects and suppliers.

If needed, you can purchase extra Email addresses to suit your needs. Each additional Email address is $5.95/month (10 MB web disk space).

  I live outside North America. Can I still use this service?

Absolutely! Because our system is web-based, it doesn't matter if you're from New York or New Delhi, Toronto or Tokyo, London or Los Angeles. The time it takes you to set up your web site and manage it from wherever you are in the world is completely the same.

All Web Buzz Inc myWebsite Builder features are available worldwide as long as you have an Internet connection.

  Can I add web tools like a site search, newsletter sign-up, survey or product feature area to my web site?

Yes, yes, yes and yes. With Web Buzz Inc myWebsite Builder these are considered standard features that are available to all customers. There are also other tools available to help you market your web site and drive visitor interest.

  Do I need to know HTML or any other programming language to use Web Buzz Inc myWebsite Builder?

We've done all the work for you! Our system is developed specifically for non-technical people so you never have to worry about deciphering code or fumbling with development tools.

  If I do know HTML or basic design and would like to customize my web site the way I like it, can SAINT Technologies' myWebsite Builder accommodate me?

Yes. We have made certain tools available for the advanced users that may want to further customize their web sites beyond the standard. For example, customers can change their headers or insert custom made graphics.

Furthermore, there is also an HTML editor that allows to enter in your own code. This feature is recommended for advanced users only.

  Can I upload PDFs, MP3s, images, spreadsheets and word documents to my Web Buzz Inc myWebsite Builder web site?

Yes. Once you're an Web Buzz Inc myWebsite Builder customer we walk you through this extremely simple process. Of course, you can edit/add/delete items at will anytime and from anywhere.

You can upload the following file formats:

  • PDF
  • DOC
  • TXT
  • JPG
  • GIF
  • PPT
  • XLS
  • RTF
  • MP3
  • WAV
  • MPEG

  How important is graphical design?

Extremely. We live in a world where first impressions are very important. The bottom line is that you need to inspire confidence, engage your viewer and give them a sense of your competence.

Would you feel comfortable putting through a credit card transaction on a web site that looks like it's run out of someone's basement? It's a proven fact that most people don't.

With our award-winning design team, Web Buzz Inc myWebsite Builder knows exactly what it takes to design your professional online presence so that you always look great (one less thing to worry about!). The best part about it is that our great design is included so you pay nothing more for a tremendous online presence.

  Can I use the pages I create on Web Buzz Inc myWebsite Builder on a different web site?

No. While the content and any other items you upload are yours, the web site and design will not run on any other server or host provider.The Web Buzz Inc myWebsite Builder system is proprietary to SAINT Technologies' myWebsite Builder

  Can I change my web site once I've built it?

At any time you can upgrade your design with a simple click of a button. This will be especially useful considering a web site's life is usually 2 to 3 years.

Instead of beginning the process all over again, you simply select a new design (we're constantly adding new ones) that suits you and away you go.The process is quick, easy and painless.

  What will a web site cost me?

$39.95 per month with no set-up fees unless you would like a custom design in which case a set-up fee applies since one of our senior designers will develop a high quality web presence for you.

  Is any software required?

No. We've intentionally made our entire system web-based for a number of reasons:

  • It's easy for you to manage and access from anywhere in the world
  • No software downloads or files which means you don't have to purchase upgrades or licenses
  • Faster implementation because there is no configuration or installation required on your end
  • No hidden costs ensuring you a predictable ongoing price structure you can budget for
  • No integration with current system or software
  • No IT professionals are required to monitor or troubleshoot for you

  What are the system requirements for using Web Buzz Inc myWebsite Builder?

  • An Email account from any provider chosen by you (once you become an Web Buzz Inc myWebsite Builder customer you'll have your own professional Email addresses)
  • A PC computer running Windows 95/98/NT/2000/XP or Macintosh operating system 7.0 or newer
  • Microsoft Internet Explorer version 4.0 and up or Netscape Navigator version 6.0 and up
  • A modem or other Internet connection capable of speeds of 28.8kbps (low-bandwidth) or greater

  How do I build an Web Buzz Inc myWebsite Builder website?

Step-by-step. Web Buzz Inc myWebsite Builder has developed an easy-to-use system that walks you through the entire process from start to finish. Web Buzz Inc myWebsite Builder is specifically tailored for non-technical people so all you have to do is follow the easy steps we've laid out for you.

More than anything else, we realize that if it's not easy for you, it's not useful. So don't worry about being technical.

Everything is web-based, so as long as you have an Internet connection, you're in business no software to buy, upgrade or install.

  How long will it take me to build a website?

This is completely up to you. On their own, many of our customers have a fully functional web presence together and online within 5 hours; others have been them over the course of a few weeks or even months. While some of our customers make updates to their web sites on a daily basis, others do so only seasonally. We recommend that you look at your web site as an ongoing project that acts as one of your most aggressive salespeople 24/7/365.

  If I already have a web site and would like to maintain the same design, can I still use Web Buzz Inc myWebsite Builder?

Yes, you can get in contact us and Web Buzz Inc myWebsite Builder's senior design team will replicate your current design - and even add some upgraded graphics if necessary - and then arrange to have it plugged into our system. In terms of cost, this is usually looked at on an individual basis as the size and scope of web sites may vary. We can be reached for a free estimate.

  Do I have to sign a contract with Web Buzz Inc myWebsite Builder?

No. But we do require that you agree to our Member Agreement before signing up. In this way, there is a clear understanding between both parties moving forward.

  Can I cancel my Web Buzz Inc myWebsite Builder web site at any time?

Yes. Because you are not signed on to a lengthy contract of any kind, you are never obligated to remain an Web Buzz Inc myWebsite Builder customer.

  Are there any additional costs?

No. Generally speaking there are no extra costs involved with the packages offered by Web Buzz Inc myWebsite Builder.

Extra charges are only applied (voluntarily by you, the customer) when you add features or additions beyond what the original package allows for (for example, extra disk space or Email addresses).

Extra Email addresses: $5.95 (with 10 MB disk space)

Disk Space: $3.65 per 5 MB

  Are there any hidden costs I should worry about?

Absolutely none! As a company founded on integrity, we promise that there will be no surprises once you've signed up.

  Can I use my own web address (or domain name) with my Web Buzz Inc myWebsite Builder site, or do I have to use a web address that includes Web Buzz Inc myWebsite Builder?

Both options are available to you.

We strongly recommend your own domain name (for example, www.mycompany.com) as it looks much more professional and will be easier to remember for your customers (as opposed to mycompany.Webbuzz.ca).You simply have to have your domain name point to our servers and we take care of the rest (we can help you manage this).

If you don't have a domain name however, you can still have a domain set up through us temporarily or as long as you need (for example, mycompany.webbuzz.ca).

  If I already have a web site and would like to maintain the same design, can I still use Web Buzz Inc myWebsite Builder?

Yes. Depending on what's required, Web Buzz Inc myWebsite Builder's expert design team can modify your web site or duplicate it to work with our system. Because there are so many variables to take into account we charge an hourly fee based on what is required.

In many cases, our award-winning design team will actually upgrade your design and improve its functionality in order to augment your business' presentation. Before we actually begin work, we provide you with a firm cost so you can budget accordingly.

It is also possible to roll this additional cost into easy-to-manage monthly payments (as opposed to lump sum fee).

  Can I connect/link my Web Buzz Inc myWebsite Builder web site with another web site?

Absolutely. This is simply called a 'hyperlink', and you have full control over how many web sites you link to.

  How secure is my Web Buzz Inc myWebsite Builder account?

No one can access your account except for authorized Web Buzz Inc myWebsite Builder personnel. Using the same security measures as online banking, we provide the utmost in security.

Aside from encryption Web Buzz Inc myWebsite Builder also has firewalls in place as well as redundancy servers.

  Will anyone else be able to access my account details or data?

No. This information is password protected so only you know your information. We advise our customers not to share this information with others and not to use generic passwords like ‘1234', your last name or business name.
 
  Will my web site always be available to my customers?

Our customers' web sites are available 99.5% of the time. Because we are constantly improving our service we may temporarily interrupt service for a few seconds while we add the latest upgrade. Of course, we always perform this maintenance during off-peak hours.

At Web Buzz Inc myWebsite Builder we fully understand how important reliability is, so we've invested in the appropriate hardware and the best partners to ensure your success.

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